EPD conforms to all UK regulatory and legal requirements including Ofcom and the Telephone Preference Service "Must Not Be Called" list. Data is secure, as addresses and complete data sets cannot be copied and no double data storage or complex synchronisation is required.
 

Being a European company that carries out all its research and development in Europe means that itCampus have an intuitive understanding of the UK telecoms infrastructure and the challenges it holds, leading to more robust and superior solutions. itCampus embraces open standard, system independent 3-tier architecture simplifying the integration with your existing systems.

The call blending feature allows you to accept call-backs during an outbound campaign and put them through to available agents. Call blending helps you to deal with incoming calls efficiently and optimise your agents' workload.

ELSBETH PredictiveDialer provides live and historic information for you to evaluate campaigns. The powerful online monitor visualises the statistical data on  by agent, by team or by the whole contact center. You can even evaluate the quality of your data.