You can partially or completely host the outbound solutions of the ELSBETH Communication Center at a telecommunications provider and thus delegate the technical responsibility.
If necessary we can offer the following ELSBETH products “on demand”:
ELSBETH PowerContact is a complete system for defining, administrating and evaluating telesales, telemarketing and date definition campaigns. PowerContact Outbound has been developed to meet the requirements of call centers. The high usability for agents and management is a key feature.
Thanks to its sophisticated algorithm, the ELSBETH PredictiveDialer improves the productivity of your outbound campaigns using an intelligent dialing system and the market leading answering machine recognition.
The Voice & Data Recorder fully automatically records, analyzes and archives calls. It allows a legally compliant and consistent documentation of all calls – even critical ones – and it helps you validate and evaluate your campaigns.
