ELSBETH PowerContact is a complete system for defining, administrating and evaluating inbound and outbound campaigns. PowerContact Outbound has been developed specifically to meet the requirements of call centers. The high usability for agents and management is a key feature.

Thanks to its sophisticated algorithm, the ELSBETH PredictiveDialer improves the productivity of your outbound campaigns using an intelligent dialing system and market leading answering machine recognition.

The Voice & Data Recorder automatically records, analyzes and archives calls. It allows a legally compliant and consistent documentation of all calls – even critical ones – and it helps you validate and evaluate your campaigns.