References
What our customers say about ELSBETH:
RM Club-Service GmbH
“Our major issues were, that we did not want to experiment in the outbound field and that we wanted to implement a future-proof solution. itCampus is the partner we found and whose technology and competence in the field convinced us from the start.”
Dr. Knut Menzel
Head of IT & Operations
RM Club-Service-GmbH
Customer Contact Tamedia AG
“The possibility of transmitting a call number depending on the campaign is not the only advantage of the ELSBETH Predictive dialer. Especially its answering machine recognition has helped our contact centers to have considerably more net contacts within a short time of the installation. Moreover, the remote support works just as smoothly as the support on site.”
Stefan Lanz
Head of Coordination
Customer Contact Center Tamedia AG
